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New website purchases with a Norwegian billing address use regular Stripe payments. Purchases from other supported countries use Stripe Managed Payments: checkout displays Sold through Link and identifies the seller for the purchase. These purchases and subscriptions are managed through Link, also accessible from My account. The final currency, taxes, total and applicable purchase terms appear before confirmation. Existing subscriptions are not automatically transferred to this arrangement. The payment method does not limit statutory rights.

The price, currency, total taxes, billing interval, trial terms and any commitment period must be provided before you confirm an order with a payment obligation and in the order confirmation. Check the total in the payment window before approving the purchase. A free trial converts to a paid subscription only where that conversion and payment obligation have been clearly agreed.

Prices, plans, trials, promotions and discounts may differ between the website, App Store and Google Play, and between countries and currencies. The price and terms disclosed and accepted in your chosen sales channel apply to that purchase. An offer in one channel does not automatically apply in another. Mandatory rights and a specifically agreed offer take precedence over conflicting general terms.

Website payments are processed through Stripe. Where in-app purchases are available, payments are handled by the App Store on iOS or Google Play on Android. The store's purchase terms also apply without restricting mandatory rights. Eligible earlier app-store purchases can be restored from the app's membership screen.

A recurring monthly subscription renews monthly; a recurring three-month subscription renews for another three months at a time unless different terms are expressly agreed. The full amount for the billing period is charged at each renewal. A monthly equivalent shown for a three-month plan is a comparison figure, not monthly billing.

Where a trial is agreed, its duration, the first payment and subsequent billing interval are shown before purchase. Cancel before the trial ends to avoid the first charge. A first-paid-period discount applies to the period following an eligible free trial where the offer permits this combination.

The subscription renews automatically until cancelled. Cancel before the next renewal using the controls for your purchase: your account for website purchases, or App Store or Google Play subscription settings for store purchases. Follow the cancellation deadline shown in your purchase confirmation or by the store. Contact support@norskmentor.no if you need help. Uninstalling the app or requesting account deletion does not itself cancel the subscription.

Cancellation stops subsequent renewals; access normally continues until the end of the paid period. Cancellation and statutory withdrawal are different rights. Statutory withdrawal, price reduction, termination and refund rights also apply to discounted purchases. Price changes cannot retroactively change an already paid period and must meet contractual and statutory requirements for a valid basis, notice and cancellation rights.

Kalirox AS may offer discounted prices, promotions and special offers for specified periods, plans, customer groups, organisations or sales channels within applicable law. Offer conditions and restrictions must be disclosed before purchase. A later promotion or a lower price in another channel does not itself entitle a customer to a price adjustment or refund for an earlier purchase, unless required by an agreed offer, a price guarantee or mandatory law. This does not give us the right to remove an already agreed discount or retroactively change a completed purchase.

A discount code applies only to the plans, sales channels, customers and purchases covered by its offer. Campaigns may have an expiry date, an overall redemption limit, a per-customer limit or a new-customer requirement. Such restrictions must be disclosed in the offer before purchase. Code validity and availability are checked before payment; entering a code or opening a link does not itself complete a purchase.

The discount must be confirmed and visible in the purchase summary before you pay. If an expected discount is missing, do not confirm the purchase until the issue is resolved. Contact support@norskmentor.no about discrepancies. Codes cannot automatically be applied retrospectively to earlier purchases, but this does not restrict claims for correction or refunds where an error occurred or an agreed offer was not honoured.

A first-paid-period discount covers one billing period: one month on a monthly plan or the entire three-month period on a three-month plan. The renewal price disclosed before purchase applies afterwards. A time-limited discount covers only the specified periods. An ongoing discount applies to the relevant subscription while it continues under the offer's terms; it does not promise that the underlying price will never change.

One discount code can be used per purchase. Combining it with a trial or another offer is possible only where expressly included in the offer and confirmed in the purchase summary. Discounts do not automatically transfer when changing plan or payment channel, or restarting a cancelled subscription. The terms and new price must be disclosed before such a change is confirmed.

A website discount code does not itself grant a discount in the App Store or Google Play. Store offers must be available and approved for the specific store purchase. Using the same NorskMentor account on several devices does not change who bills an existing subscription. A separate new purchase may create another subscription; check your existing subscriptions before purchasing again.

A campaign may end for future purchases in accordance with its disclosed terms. This does not change a discount already agreed in a completed purchase. Refunds are based on the amount actually paid, without restricting other statutory claims. Discount codes have no independent cash value.

For a consumer distance purchase, the statutory withdrawal period is normally 14 days from conclusion of the service agreement, provided the required information has been supplied. To withdraw, send a clear statement to support@norskmentor.no identifying your account, purchase and purchase date. You may use the statutory withdrawal form, but it is not required.

Starting to use the service does not by itself waive withdrawal rights. Any lawful charge for service delivered before withdrawal requires the statutory conditions to be met, including an express request for early performance where required. Any exception for digital content requires the separate consent, acknowledgement and confirmation required by law.

If the service is not delivered or is defective, contact us with a description. Consumers retain the rights provided by the Norwegian Digital Services Act (digitalytelsesloven), including correction and, where applicable, price reduction, termination, refunds and damages. Contract terms cannot exclude those rights.